Legal

Programme Terms

Last updated: Draft — pending legal review

These terms cover the Yellow Programme, the paid 15-week programme sold at yellowforhormones.com. They are in addition to our Terms of Service and Privacy Policy, which continue to apply to the Yellow apps and tools. Please also read the programme clinical note and the Refund and Cancellation Policy.

1. Who provides the programme

The Yellow Programme is provided by Adventure Works Solutions LLP, a limited liability partnership registered in India (LLPIN AAF-6980), trading as Yellow, registered office at 364 C, Pocket J and K, Dilshad Garden, Delhi 110095, India ("Yellow", "we", "us"). "You" means a person who reserves or pays for a place in the programme.

2. What the programme is

The programme runs for 15 weeks and, for the founding group, starts on 1 December 2026. It includes a women's health blood panel collected at home by an independent diagnostic partner, a full intake, a symptom score against a validated scale at the start and at week 15, one consultation with a menopause-trained registered medical practitioner, a written plan, check-ins with a care manager across the 15 weeks, and a review at the end.

3. The clinical relationship

Yellow the app is a wellness tool. The Yellow Programme arranges a consultation with an independent registered medical practitioner. That clinical relationship is between you and that doctor, not between you and Yellow. Yellow facilitates the consultation and carries out due diligence on the practitioner, including verifying their registration. The doctor exercises their own independent clinical judgement. This mirrors India's Telemedicine Practice Guidelines 2020. See the programme clinical note.

4. The blood panel

The blood panel is collected and processed by an independent, accredited diagnostic partner. Serviceability depends on your location. If our partner cannot collect from your pincode before the programme starts, the Refund and Cancellation Policy applies.

5. Price and payment

The founding rate is ₹30,000, one time, inclusive of all taxes. Payment is taken at the time you reserve, through our payment processor. Your founding rate stays yours for as long as you remain a member. We take 20 women in this group.

Because the programme is delivered from 1 December 2026, a payment made now is an advance against future delivery, and we issue a receipt at the time of payment.

6. Refunds and cancellation

If you change your mind before the programme starts, we refund you in full. No form, no questions. Full terms, including what happens once the programme has started, are in the Refund and Cancellation Policy.

7. What we ask of you

  • Give accurate information in your intake, so the read and the plan are sound.
  • Understand that the programme supports your care; it does not replace emergency or urgent care.
  • Follow the plan at your own pace, and tell your care manager or doctor if something is not working.

8. Your data

We collect and process your intake answers, blood results and consultation records to run the programme. We ask for your consent before we collect them, and we handle them in line with our Privacy Policy and the India privacy notice under the DPDP Act 2023. We keep consult records as the Telemedicine Practice Guidelines require. Your employer is not involved and does not see your results.

9. Limits

The programme does not guarantee a particular health outcome. It gives you a read, a plan, and support to run it. Outcomes depend on many things outside our control.

10. Questions

Email [email protected], or see the Contact page. Grievances: Chandni A Menda, [email protected].